Gibraltar-based operator QuinnBet, which counts the UK and Ireland as core markets, has agreed to a £609,104 settlement with the UK Gambling Commission.

According to the gambling regulator, the settlement is in relation to identified social responsibility and anti-money laundering deficiencies following an investigation into QuinnBet’s due diligence compliance.

QuinnBet – which is 17th and 70th in Ireland and the UK respectively in terms of online traffic, according to Blask – has confirmed to SBC Media that the Commission’s compliance assessment took place in March 2025, when the deficiencies were flagged.

Brenda Quinn, Chief Executive Officer of QuinnBet, added: “We took action to address the matters identified, strengthening our policies, procedures and controls and making significant investment in our people and technology. These improvements were subsequently reviewed by the Commission, and the issues identified were resolved to its satisfaction.

“We have agreed a regulatory settlement with the Commission and consider the matter fully resolved. We remain committed to protecting our customers, maintaining robust compliance standards and continuing to strengthen our systems and controls”.

The Commission’s newly-released report categorises the breaches into two categories – social responsibility and anti-money laundering failures.

Social responsibility failures include:

• Those aged 18-24 were able to spend more than the official deposit limits for that age group;
• Failure to recognise problem gambling behaviour, including 11,500 bets placed from a single customer over two days;
• Delay in recognising significant overspend in a timely manner, such as more than £215,000 staked by a customer in a single day;
• Inconsistency in initiating financial vulnerability checks for all customers that met the relevant threshold.

Anti-money laundering failures include:

• Failure to appropriately mitigate potential high-risk financial discrepancies, such as a customer with declared monthly earnings of £2,000 losing £9,000 in four days;
• Cases of facilitating large deposits without conducting a Source of Funds assessment;
• Delay in the production of Suspicious Activity Reports once suspicious behaviour was identified.

Commenting on QuinnBet’s settlement with the Commission, John Pierce, Commission Director of Enforcement, added: “This case highlights the serious consequences of relying on systems and controls that are unable to identify and respond to indicators of harm and financial crime quickly enough. We expect operators to ensure their safeguards are effective in practice to protect consumers and keep crime out of gambling.

“In this case, the operator recognised the issues and took immediate action to make significant improvements to its systems and controls. This included strengthening their AML policies and procedures and improving how they identify and respond to indicators of harm. 

“We expect operators to learn from this case and read the public statement to ensure that they do not make the same mistakes. Our key focus is on ensuring that operators meet the standards we expect and, where they fall short, we will take regulatory action where necessary.”